RCN offers their customers 24 hour support 7 days a week to ensure that customers issues can be resolved quickly at any time.
RCN offers two hour installation windows for their internet installation, so that you don't have to plan your day around waiting for an installer to show up in a long time window.
Customer support teams for RCN are located in the United States, so you can be sure to get the best service for any issues with your RCN Internet plan.
Founded in 1993, RCN Telecom Services ranks among the top 10 largest cable Internet providers in the entire country. Furthermore, RCN is the 2nd largest fiber optic Internet service provider. Currently, RCN offers various plans for high-speed Internet, home phone service, and high-definition television service to several major cities across the country.
Customers of RCN are not required to sign a long-term agreement.
Despite no contracts, customers of RCN are rewarded with 3-year price guarantees on their services.
PCMag recognized RCN for being the top Internet service provider in regards to its customer service.
If for any reason you're not satisfied with your service, you can cancel within the first 30 days and get a complete refund.
|Plan Name||Price||Contract Length||Download Speed||Upload Speed||Order|
|RCN 155 Mbps Internet||$29.99/mo||12 months||155Mbps||Mbps|
|RCN 330 Mbps Internet||$34.99/mo||12 months||330Mbps||5Mbps|
|RCN 1 Gig Internet||$49.99/mo||12 months||1000Mbps||10Mbps|
|Plan Name||Price||Contract Length||Download Speed||Upload Speed||Channels||Order|
|RCN Double Play||$79.99/mo||24 months||1000Mbps||10Mbps||69+|
RCN has internet plans starting at $29.99/mo.
RCN has internet speeds up to 1 Gbps (1000Mbps).
RCN offers cable internet, television, and phone plans.
RCN does not have data caps on its plans.
RCN has does not have early termination fees, but you can be charged a late fee, if a payment is missed. You are also responsible for paying for any unreturned equipment after cancellation of service.
|City||Max Download||Max Upload||Broadband Type||Coverage|
|Chicago, IL||155 Mbps||15 Mbps||Fiber, Cable and Television|
|Boston, MA||155 Mbps||15 Mbps||Fiber, Cable and Television|
|Allentown, PA||155 Mbps||15 Mbps||Fiber, Cable and Television|
|Newton, MA||155 Mbps||15 Mbps||Fiber, Cable and Television|
|Somerville, MA||155 Mbps||15 Mbps||Fiber, Cable and Television|
|Bethlehem, PA||155 Mbps||15 Mbps||Fiber, Cable and Television|
|Silver Spring, MD||155 Mbps||15 Mbps||Fiber, Cable and Television|
|Framingham, MA||155 Mbps||15 Mbps||Fiber, Cable and Television|
|Skokie, IL||155 Mbps||15 Mbps||Fiber, Cable and Television|
|Gaithersburg, MD||155 Mbps||15 Mbps||Fiber, Cable and Television|