Maximize Your Business's Connectivity with Spectrum's Business-Grade Internet Plans and Options

In this article, we dive deep into Spectrum Business Internet, covering its features, pricing options, factors to consider when choosing a plan, and the fine print on data caps and contracts.

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Lyndon Seitz - Editor-in-Chief

Date Modified: April 18, 2024

Maximize Your Business's Connectivity with Spectrum's Business-Grade Internet Plans and Options

High-speed internet is a crucial component for businesses for it helps companies stay connected, efficient, and competitive. However, slow internet can negatively impact productivity and cause delays in workflow. According to a study by Sandisk, the average computer user loses approximately one work week each year waiting for slow computers to respond.

Spectrum offers Business Internet plans designed to meet the demands of various types of businesses, providing fast and reliable internet connection. These plans offer flexibility, speed, and customization options to fit the specific needs of the business. Whether it's for remote teams or a dedicated phone line, Spectrum's Business Internet plans aim to provide businesses with a high-speed internet solution.

In this article, we’ll provide an overview of Spectrum's Business Internet plans to help businesses make an informed decision about their internet needs. We will cover the details of what Spectrum Business Internet is, the available plans and pricing options, data cap policies, and contract information to give businesses a clear understanding of how Spectrum's Business Internet plans can help them stay ahead of the competition and reach their full potential.


What is Spectrum Business Internet?

Spectrum Business Internet is a high-speed solution designed to meet the specific needs of businesses of all sizes and industries. Unlike standard residential internet plans, it is equipped to handle the increased speed and data requirements of businesses, providing them with the internet solutions they need to succeed.

The company developed their Business Internet plans to provide businesses with dedicated business-class support and unlimited data, offering the potential for seamless and uninterrupted internet performance. Whether a business wants to increase productivity, enhance customer experience, or stay competitive, Spectrum's Business Internet plans are a viable option to consider, especially with availability in over 40 states across the United States

 

Available Plans and Pricing

Spectrum Business Internet offers businesses the flexibility to choose between standalone internet plans or bundled packages that include TV and voice services. Different inclusions are available, allowing businesses to select the best plan to meet their specific needs and requirements, making it easy to find a custom-fit solution for their business.  

Internet-only Plans

Spectrum Business Internet provides businesses with cable and fiber hybrid internet using fiber cables for the long haul and cable for the final mile into your building. All plans come with a 30-day money-back guarantee, no data cap, a free modem, and 99.9% network reliability. 

Business Internet 

  • 300/10Mbps
  • $64.99/month
  • Best for < 5 employees

Business Internet Ultra 

  • 600/35 Mbps
  • $49.99/month
  • Best for < 20 employees

Business Internet Gig

  • 1000/35 Mbps
  • $164.99/Month
  • Best for > 20 employees

It’s worth noting that while you'll have to pay for static IP addresses for external devices, businesses that host servers, call centers, and have remote employees will need them. Additionally, each plan includes 100 GB of free cloud storage backup, web hosting, and domain name, and up to 25 email address accounts tied to your domain name.

 

Bundle Options

Spectrum Business Internet also offers bundled plans that come with a number of added benefits to help businesses save time and money. Each bundle includes a free internet modem, customer WiFi, email addresses, and more. Plus, businesses can enjoy free local and long distance calling with over 35 advanced calling features, without any contracts, added phone taxes, or hidden fees.

Business Internet + Voice

  • 200Mbps 
  • $69.98/month

Business Internet + Voice + TV

  • 200 Mbps
  • $89.97/month

Business Internet Ultra + Voice

  • 600 Mbps
  • $114.98/month

Add-on Options

Spectrum offers various add-on options for their business internet plans to provide additional security and reliability to businesses and can make a significant difference in their day-to-day operations.

  • Wireless Backup Internet: Spectrum's Wireless Backup Internet is an add-on option that integrates with a business's existing internet service to provide a secondary source of internet in the event of an outage. The backup internet is powered by a secure, encrypted 4G wireless signal, ensuring that businesses remain connected even during an interruption in their primary internet connection. This add-on option is designed to provide peace of mind to businesses, ensuring that they can continue to operate and stay connected in the event of an unexpected internet outage. With Wireless Backup Internet, businesses can avoid the potential downtime and lost productivity that can result from an internet outage, providing them with a reliable and secure backup solution.
  • Static IP Addresses: This add-on option provides businesses with a permanent, unique IP address. This is particularly useful for businesses that host websites or other online services, as it allows them to have a consistent and reliable IP address, even if they change internet service providers. This can be useful for businesses that require a consistent IP address for remote access, VPN, or hosting a website. Spectrum's static IP addresses are available in both IPv4 and IPv6 formats, giving businesses the flexibility to choose the right IP address format for their needs. 

 

Factors to Consider When Choosing Which Plan is Best for You

Selecting the right Spectrum Business Internet plan for your business requires taking into account your specific needs and requirements. Each plan offers different options, from faster speeds to added features like TV or voice services, making it easy to find the perfect solution for your business's requirements. Consider factors such as the size of your team, your internet usage, and budget to choose the plan that will help your business thrive.

Bandwidth Requirements

When selecting a Spectrum Business Internet plan, it's vital to think about the number of employees and devices that will be utilizing the internet. Different speeds are necessary for various tasks, so take a moment to evaluate your business's requirements. 

  • 1-2 Users - 5 Mbps
  • 3-5 Users - 25 Mbps
  • 5-10 Users - 75 Mbps
  • 10-15 Users - 150 Mbps
  • 15-20 Users - 250 Mbps 
  • 20-30 Users - 500 Mbps
  • 30+ Users - 1,000 Mbps

Nature of Business

The nature of your business heavily affects the amount of speed and data you will need to consume. Different plans offer varying options and it's essential to match the plan to the specific needs of your business. 

  • Retail Stores, Restaurants, and Small Businesses: 10 Mbps or higher to support basic online transactions, email, and web browsing.
  • Marketing Agencies, Local News Companies, Recruitment Agencies, Sales, and others: 25 Mbps or higher to support video conferencing, file sharing, and business communications.
  • Entertainment Venues (Bars, Beauty Salons, Sporting and Cultural Venues): 50 Mbps or higher to support video streaming, live events, and online transactions.
  • Manufacturing and Wholesale Businesses: 50 Mbps or higher to support online transactions, inventory management, and shipping and receiving processes.
  • Data-intensive Businesses (Data Centers, Cloud Services, and others): 100 Mbps or higher to support heavy data transfer and backups, cloud-based computing, and server hosting.
  • Healthcare and Legal Services: 100 Mbps or higher to support secure data transfer, online consultations, and secure file sharing.


Fine Prints: Data Caps and Contracts

Unlike other ISPs, the data caps and contracts for Spectrum Business Internet plans are created with the goal of providing businesses with the right amount of flexibility and reliability to conduct daily operations efficiently. By understanding the specifics of these data caps and contracts, businesses can make informed decisions and choose the best provider to meet their internet needs.

Data Caps

Spectrum Business Internet currently does not have any imposed data caps on their internet and bundled plans, which can benefit businesses by reducing costs. Other ISPs usually charge $10 for every 50GB over the data cap and may also offer an additional fee of $30 to $40 per month for unlimited data.

However, it is important to note that this may change on May 18th, 2023, as part of Spectrum's deal with the FCC, which will allow their merger with Time Warner Cable. After this date, it is expected that Spectrum will impose data caps. Currently, only a few major providers do not impose data caps in some form.

Contracts

Spectrum Business Internet provides businesses with the flexibility they need to succeed by offering contract-free plans. With no contracts, businesses can easily upgrade or downgrade their internet speed and usage as needed, try different providers and packages, and move without any restrictions. They also have the option to pause their service if they encounter financial difficulties and return when they are ready.

For those interested in switching from their current provider, Spectrum offers a Contract Buyout Program. To qualify, the customer must order and install a qualifying Triple Play or limited Double Play promotion. This offer may not be available in all areas and the customer must not have any outstanding obligations to Charter. The contract buyout check will be determined by the early termination fee on the final bill from the previous provider, with a maximum amount of $500. More information on the Contract Buyout Program can be found at Spectrum.com/buyout.

In the unlikely event that you're not satisfied with your Spectrum Business Internet service, they offer a 30-day money-back guarantee. Simply make your request within 30 days of installation or change of service and receive a credit on your bill for any other services used or a refund, minus taxes and fees. With no early termination fees, businesses can have peace of mind knowing they have the freedom to make the best decision for their needs.


Support and Customer Service

Spectrum Business offers a wide range of customer support options for their customers. The company has a dedicated team of customer service representatives available 24/7 to help with any questions or issues that may arise.

  • Customer Service Hotline: When calling the customer service hotline, businesses can expect to speak with a highly trained representative who can assist with any questions or issues they may have. Whether they need help setting up their internet service, troubleshooting a technical issue, or simply have a question about their bill, Spectrum's customer service team is there to help.
  • Customers can reach Spectrum Business customer service by calling 1-855-780-0911. They can also visit the Spectrum website and use the "Contact Us" page to find the support they need.
  • Online Support Center: The website also provides detailed information on common issues and solutions, as well as an online support center where customers can find answers to their questions, access user guides and tutorials, and more.
  • Online Chat Support: For those who prefer email or live chat, Spectrum Business Internet offers these options as well. Business customers can easily get in touch with a representative through the company's website and expect a prompt response. 
  • Local Store Support: Customers can visit a local Spectrum store for in-person support. To find a store near you, customers can go to the Spectrum website and click on the “Store Locator” button. From there, they can enter their zip code or city and state to find the nearest store and its address, hours of operation, and phone number.


The Bottom Line: Is Spectrum Business Internet Right For You?

In conclusion, Spectrum Business Internet is a valuable option for businesses in need of reliable, flexible, and cost-effective internet service. It offers a range of benefits, including no contracts, the ability to upgrade or downgrade internet speed and usage, a Contract Buyout Program for those interested in switching from their current provider, and a 30-day money-back guarantee for customers who are not satisfied with their service.

Spectrum Business Internet also stands out from other ISPs with its absence of data caps on its internet and bundled plans, providing businesses with more cost-effective options. And with a highly trained customer service team available 24/7, businesses can have peace of mind knowing that any questions or issues that may arise will be promptly addressed.

When choosing the right internet service for your business, it's important to consider factors such as the number of employees and devices that will be using the internet, the nature of your business, and the fine prints associated with each plan. By keeping these factors in mind, businesses can make informed decisions and choose the best ISP with plans that fully meet their requirements.

To make the process even easier, we recommend using Broadband Search to compare plans and providers in your area. With this tool, businesses can compare plans and providers side by side, ensuring they find all the information they need about ISPs in the US.


FAQ

How do I set up Wi-Fi for my business?

Setting up Wi-Fi for your business with Spectrum Business is easy. You can contact the Spectrum Business Support team who will guide you through the setup process, ensuring that your Wi-Fi is configured correctly and working optimally. Alternatively, you can use the online resources provided by Spectrum Business to set up your Wi-Fi network.

How good is Spectrum Business’ customer service?

Spectrum Business is known for its excellent customer service, offering 24/7 support to ensure that any issues you encounter are resolved quickly and efficiently. The company has a team of trained professionals who are knowledgeable and experienced in helping businesses with their internet and communication needs.

How are Spectrum Residential and Spectrum Business different?

Spectrum Residential and Spectrum Business are two separate divisions that cater to different customers. Spectrum Residential provides internet, TV, and voice services for residential customers, while Spectrum Business provides similar services but with a focus on small and medium-sized businesses. The services offered by Spectrum Business are designed to meet the specific needs of businesses, providing them with the speed, reliability, and support they need to succeed.

Can I use my own router with Spectrum Business?

Yes, you can use your own router with Spectrum Business, but it is important to note that not all routers are compatible with Spectrum’s network. To ensure optimal performance and compatibility, it is recommended to use a router that is approved by Spectrum Business. You can contact the Spectrum Business Support team for more information on compatible routers.

Are Spectrum routers good?

Spectrum provides its customers with high-quality routers that are designed to provide reliable and fast internet speeds. These routers are easy to set up and provide advanced features such as parental controls and guest networks. Whether you're a small business or a large enterprise, Spectrum's routers provide the performance and security you need to keep your business running smoothly.